Refund & Return Policy

At Dreamy Laces, we prioritize your satisfaction and aim to provide you with the best lingerie shopping experience. Due to hygiene considerations, we regret to inform you that we do not accept returns or offer refunds on intimate apparel.

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Sizing Assistance:
To ensure you make the right choice, we provide detailed sizing guides for each product. Please review these guides carefully before making your purchase. If you have specific sizing inquiries, our dedicated customer support team is ready to assist you.

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Quality Assurance:
We uphold stringent quality standards to deliver exceptional products. If, however, you receive a damaged or defective item, please contact our customer support team within 1-2 days of receiving your order, and we will work with you to address the issue promptly.

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Cancellation Policy:
As we process orders swiftly to ensure timely delivery, we can only accommodate cancellation requests within [number of hours] hours of placing your order. Once this time frame has passed, orders are considered final and cannot be canceled.

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Contact Us:
Should you have any questions or concerns about your order, please don't hesitate to reach out to our customer support team at dreamylaces1@gmail.com. We appreciate your understanding of our hygiene-focused policy, which allows us to prioritize your health and safety in the selection of intimate apparel. Thank you for choosing Dreamy Laces for your lingerie needs.